CUSTOMER SUPPORT
Support Center
Questions about a marketplace purchase, installation, download, order, license or account? Send us the details below.
Before you send
Include the product name, MetaTrader version, symbol/timeframe and a screenshot when relevant. Never send passwords, API keys, card numbers or brokerage login credentials.
Trading questions
Support can explain product operation and installation, but SG Trade Pro does not provide personalized investment advice or guarantee trading outcomes.
Response reference
Every request receives an SG ticket number and is stored in the Support section of the administration system.